Why can I not log in to IntraPol?
- Have your password reset at the reception
- If you are using one of Metropolâs computers please follow this guide: How do I (as a student) change my password for Metropolâs IT systems on one of Metropolâs computers?
- If you are using your own computer, tablet or telephone on Metropolâs campus please follow this guide: How du I (as a student) change my password for Metropolâs IT systems via PHMconnect?
- If you are located outside Metropolâs network i.e. at home please follow this guide: How do I (as a student) change my password for Metropolâs IT systems when I am away from Metropol?
Solution: Write:"intrapol.phmetropol.dk" in the address box again and press: "Enter", the log in screen will then appear.
The error occurs if you have saved the log in page in Favorites or Bookmarks.
Write http://intrapol.phmetropol.dk in the browserâs address line and press the "Enter" key.
If you want to make a bookmark then bookmark the page you reach AFTER you have logged in or make a bookmark for the page manually: http://intrapol.phmetropol.dk
Possible reason: You are using the browser Safari which can cause some trouble especially if you have asked Safari to remember your password and you have changed your password later on. Another possibility is the same as described in the previous part: The error occurs if you have saved the log in page in Favorites or Bookmarks.
Solution: Use the Firefox browser when you are logged in to Metropolâs network on a Mac or bookmark the page: http://intrapol.phmetropol.dk
There may be more reasons, but these are the most common ones. You are very welcome to comment below if you have anything to add
The guide is made by Henrik Abildgaard, September 2013. Updated 2017-07-21